About FMS
FMS is the best cleaning service in Birmingham, which successfully serves the clients with tailor-made, good quality professional cleaning. Our journey commenced in 2018 in Birmingham, and since then our Commercial services have been expanding to London, adding more to our services in our menu. Our professionals for commercial cleaning purposes are well qualified, experienced, reliable, trustworthy and hardworking to successfully handle the task entrusted to them. Our client is given guaranteed insurance in case there are any damages caused during the cleaning operation. As we assure our clients through this insurance guarantee, which they rely on us and our friendly staff provides aftercare advice. We meticulously follow the industry norms and use eco-friendly cleaning methods and non-toxic agents.
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FMS delivers cleaning assistance for the entire cleaning authority, week after week. Therefore you will consider a cleaning company, who will do that for you, if the possibility is that you require support at ordinary premises. Often, lots of cleaning firms have small fixed incentives, but note to contact the open departments, so that they can be utilized. In case you want to employ other administrators, you will typically be able to do so. You should not be frustrated when it comes to having a cleaning service. This will improve your life and make your company perfect.
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You will always find us on time with our services, promptly supported by a service support centre to get free quotes for your queries. FMS is insured and all of our employees go through stringent screening and background checks for your peace of mind.
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Our Quality Guarantee
When it comes to the cleanliness of your home or office FMS wants to give our customers an assurance that quality work will be performed. Our aim, of course, is always to do an impeccable cleaning in a professional manner. Consistency is one of our strong suits. But, we realize that many of our customers step blindly into a business relationship with us, and sometimes we tend to distrust other people until they give us reason to think otherwise.
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With this truth in mind, we have developed a company policy that ensures a satisfaction guarantee with each of our cleaning jobs. We know that we’ll get the job done well, but we want to give you the peace of mind in promising that truth. Therefore, if you are dissatisfied with our work for any reason, we allow a 24-hour period for you to contact us and have the area re-cleaned at no additional cost!
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We mean business when it comes to performing quality work, and we want to see 100% satisfaction from every client that we take on. Give us a call today for a free quote on cleaning your home or office, and we guarantee that you’ll be hiring the best team for the job!
Our Mission
At FMS, we’re committed to providing the highest quality of Residential & Commercial cleaning available by exceeding the expectations of our clients. It is our wish to create and maintain prosperous and enjoyable environments where performance can thrive.
We place value on the human aspect of our brand and we base our success on our ability to see our clients, not as numbers, prospects or jobs; but as people.
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Best Practice: We’re happy to be judged on our performance so we can maintain the highest level of accreditation certification. Our goal is to lead by example and maintain the best practices and highest standards in the market.
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Support: We believe real time reporting is a fundamental requirement when it comes to servicing our client’s needs. Because of this, it’s important to ensure we are aware of real time site activity.
All site audits and communications are run through our system and uploaded into the database to allow both cleaning operatives, clients and AMC support staff to review and monitor the quality and safety experienced on site in real time.
Operational Excellence: We understand the challenges to maintain consistent quality in dynamic environments. This is why we have developed an operations excellence model to ensure, be it a cleaning service person or a customer service manager, our people understand their roles and responsibilities across a multi-layered service structure to mitigate risk, ensure quality and provide peace of mind at all times.
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Empowerment: At FMS, we consider it our responsibility to provide support and valuable contributions to the quality of peoples’ lives beyond the scope of our operations. The role that a clean, safe and hygienic environment plays in making people happy cannot be underestimated.
Protect: FMS policy promotes a zero harm and injury free work environment. This policy is applied at contract level through trained cleaning operatives. Our belief is that your employees, patients, clients, students and other visitors all deserve a clean and safe environment to operate within.